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The Affordable Connectivity Program is limited to one monthly service discount and one device discount per household.

The Affordable Connectivity Program is an FCC benefit program that helps ensure that households can afford the broadband they need for work, school, healthcare and more.

Who Is Eligible for the Affordable Connectivity Program?
A household is eligible for the Affordable Connectivity Program if the household income is at or below 200% of the Federal Poverty Guidelines, or if a member of the household meets at least one of the criteria below

  • Participates in one of these assistance programs:
    • SNAP
    • Medicaid
    • Federal Public Housing Assistance
    • Supplemental Security Income (SSI)
    • WIC
    • Veterans Pension or Survivor Benefits
    • Lifeline
    • The National School Lunch Program or the School Breakfast Program, including through the USDA Community Eligibility Provision
  • Received a Federal Pell Grant during the current award year;
  • Meets the eligibility criteria for a participating provider’s existing low-income internet program;
  • Participates in one of these assistance programs and lives on Qualifying Tribal lands:
    • Bureau of Indian Affairs General Assistance
    • Tribal TANF
    • Food Distribution Program on Indian Reservations
    • Tribal Head Start (income based)

How Does the ACP Protect Consumers?
FCC rules protect Affordable Connectivity Program recipients by:

  • Ensuring consumers have access to supported broadband services regardless of their credit status;
  • Prohibiting providers from excluding consumers with past due balances or prior debt from enrolling in the program;
  • Preventing consumers from being forced into more expensive or lower quality plans in order to receive the ACP;
  • Ensuring that consumers are not liable for early termination fees;
  • Reducing the potential for bill shock or other financial harms;
  • Allowing ACP recipients to switch providers or broadband service offerings; and
  • Providing a dedicated FCC process for ACP complaints.